Terms of Service

TERMS & CONDITIONS
Please read the following terms & conditions very carefully as your use of our service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").
By subscribing to or using any of our services, you agree that you have read, understood, and are bound by the Terms, regardless of how you subscribe to or use our service. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents, and using the Services offered through the Website. "Service Providers" mean independent third-party service providers, and "we", "us", "Kashmir Luxe", and "our" shall mean Hamiast Global Private Limited, its franchisor, affiliates, and partners.
User Account, Password, and Security
(a) User Account
An account is needed to use some of our Services. However, there are a few rules which you need to comply with before creating an account with Kashmir Luxe:
  • You must be 18 or older to use our Services. Otherwise, you may only use our Services under the supervision of a parent or legal guardian.
  • Provide accurate information - False information or impersonating another person or company through your account will not be entertained.
  • Choosing an appropriate Username - A username that is offensive, vulgar, or infringes someone's intellectual property rights will be violating the Terms.
  • You are solely responsible for your account - You will receive a password and account designation upon completing the Website registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Kashmir Luxe of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Kashmir Luxe cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2. The security of your Personal Information is of prime importance to us. However, due to the inherent open nature of the Internet, we do not guarantee that communications between you and Kashmir Luxe or information stored on the Site or our servers will be completely free from unauthorized access by third parties such as hackers, and your use of the Site is at your own risk. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect, including limiting access to the Personal Information contained on our servers. Only those employees who need access to your information to perform their duties are authorized to have access to your Personal Information.
(b) User Content
Kashmir Luxe may provide you with interactive opportunities on the Website, including, by way of example, the ability to post User ratings and reviews (collectively, "User Content"). You represent and warrant that you are the owner of, or otherwise have the right to provide, all User Content that you submit, post, and/or otherwise transmit ("Make Available") to the Website and/or through the Services. You hereby grant Kashmir Luxe a perpetual, irrevocable, transferable, fully paid, royalty-free, non-exclusive, worldwide, fully sublicensable right and license to use, copy, display, publish, modify, remove, publicly perform, translate, create derivative works, distribute, and/or otherwise use the User Content in connection with Kashmir Luxe's business and in all forms now known or hereafter invented ("Uses"), without notification to and/or approval by you. You further grant Kashmir Luxe a license to use your username and/or other User profile information, including without limitation your ratings history, to attribute User Content to you in connection with such uses without notification or approval by you.
(c) Feedback
You agree that any submission of any ideas, suggestions, and/or proposals to Kashmir Luxe through its suggestion, feedback, will forum, or similar pages ("Feedback") is at your own risk and that Kashmir Luxe has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback and you hereby grant to Kashmir Luxe a perpetual, irrevocable, transferable, fully paid, royalty-free, non-exclusive, worldwide, fully sublicensable right and license to use, copy, display, publish, modify, remove, publicly perform, translate, create derivative works, distribute, and/or otherwise use such Feedback.
(d) Rating and Reviews
To the extent that you are asked to rate and post reviews of Kashmir Luxe ("Ratings" and "Reviews"), such Ratings and Reviews are considered User Content and are governed by this Agreement. Ratings and Reviews are not endorsed by Kashmir Luxe and do not represent the views of Kashmir Luxe or its affiliates. Kashmir Luxe does not assume liability for Ratings and Reviews or for any claims for economic loss resulting from such Ratings and Reviews. Because we strive to maintain a high level of integrity with respect to Ratings and Reviews posted or otherwise made available on the Website or through the Services, you agree that: (i) you will base any Rating or Review on first-hand experience with Kashmir Luxe (ii) you will not provide a Rating or Review for any Product of Kashmir Luxe for which you have an ownership interest, employment relationship, or other affiliation or for any of that Kashmir Luxe's competitors. (iii) User's review will comply with the terms of this Agreement. If Kashmir Luxe determines, in its sole discretion, that any Rating or Review could diminish the integrity of the Ratings and Reviews, we may exclude such User Content without notice.
Services Offered
Kashmir Luxe provides the service that enables users to purchase "Products". Upon placing an order, Kashmir Luxe shall ship the product to you and be entitled to its payment for the Services.
Privacy Policy
The User hereby consents, expresses, and agrees that he has read and fully understands the Privacy Policy of Kashmir Luxe. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.
Limited Users
The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that Kashmir Luxe's name is stated as the source and prior written permission of Kashmir Luxe is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes, and unwarranted modification of data and information within the content of the Website is not permitted.
User Conduct and Rules
The User agrees and undertakes to use the website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, the user agrees and undertakes that when using a Service, he/she shall not:
  • Defame, abuse, harass, threaten, or otherwise violate the legal rights of others.
  • Publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information.
  • Upload files that contain software or other material protected by intellectual property laws unless the user owns or controls the rights thereto or has received all necessary consent.
  • Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer.
  • Conduct or forward surveys, contests, pyramid schemes, or chain letters.
  • Download any file posted by another user of a Service that the user knows, or reasonably should know, cannot be legally distributed in such manner.
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  • Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service.
  • Violate any applicable laws or regulations for the time being in force in or outside India.
  • Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
  • Exploit any of the services. We reserve the right to deprive individual customers of our Cash on Delivery payment option.
  • Use the website for fraudulent purposes, or in connection with a criminal offense or other unlawful activity.
  • Cause annoyance, inconvenience, or needless anxiety.
  • Make any derogatory, defamatory, abusive, inappropriate, profane, or indecent statements and/or comments about Kashmir Luxe, its associates, and partners on any property owned by Kashmir Luxe.
We reserve the right to refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.
No Compensation Policy
If the quality of any products, services, information, or other material purchased or obtained by you through the Website did not meet your expectations, no compensation will be given other than the return and refund of the product. The user cannot request compensation for any reason, including any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect, consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase, etc. Unreasonable and unlawful requests for compensation, over and above the entitled refund, will be treated as loss to business cases. Kashmir Luxe reserves the right to cancel orders and block accounts of such customers without any prior notice.
User Warranty and Representations
The user guarantees, warrants, and certifies that he is the owner of the content which he submits or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights, or other rights of others. The user further warrants that to his knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name, service mark, and copyright formerly or currently used by him in connection with the Services rendered by Kashmir Luxe.
Intellectual Property Rights
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Kashmir Luxe owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title, and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets, and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. The User acknowledges and agrees that he shall not use, reproduce, or distribute any content from the Website belonging to Kashmir Luxe without obtaining authorization from Kashmir Luxe. Notwithstanding the foregoing, it is expressly clarified that the User will retain ownership and shall solely be responsible for any content that he provides or uploads when using any Service, including any text, data, information, Images, photographs, music, sound, video, or any other material which he may upload, transmit, or store when making use of our various Services. However, with regard to the product customization Service (as against other Services like blogs and forums), User expressly agrees that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third-party users, he accepts the Third Party User whereby granting a non-exclusive license for the use of the same.
Links to Third Party Sites
The Website may contain links to other websites ("Linked Sites") not under the control of Kashmir Luxe. Kashmir Luxe is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Kashmir Luxe is not responsible for any form of transmission received by the User from any Linked Site. Kashmir Luxe is providing these links to the User only for convenience, and the inclusion of any link does not imply endorsement by Kashmir Luxe of the Website or the Linked Sites or any association with its operators or owners, including the legal heirs and assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
Warranties and Limitation of Liability
Kashmir Luxe has endeavored to ensure that the information on the Website is correct, but Kashmir Luxe neither warrants nor makes any representations regarding the quality, accuracy, or completeness of any data, information, product, or Service. In no event shall Kashmir Luxe be liable for any direct, indirect, punitive, incidental, special, consequential damages, or any other damages resulting from: (a) the use or inability to use the Services; (b) unauthorized access or alteration of the user's transmissions; (c) any other matter relating to the Website, including, without limitation, damages for loss of use, data, or profits arising out of or in any way connected with the use or performance of the Website. Neither shall Kashmir Luxe be responsible for the delay or inability to use the website or related services, the provision or failure to provide Services, or for any products, services, and related graphics obtained through the Website, otherwise arising out of the use of the Website, whether based on contract, tort, strict liability, or otherwise. Further, Kashmir Luxe shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Kashmir Luxe's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk.
Contact Information
For any queries or concerns regarding these Terms & Conditions, please contact us at:
Email: carekashmirluxe@gmail.com
Phone: +91-9419282080
Address:
Kashmir Luxe
Hamiast Global Private Limited
7/6 Firdous Abad, Sunjwan Road, Jammu - 180011